![]() Plus, you get one of the best workflows on the market today.įurthermore, Skype is integrated so that you can conveniently make video and phone calls. The platform comes with built-in analytics that utilizes AI for truly advanced business intelligence. Dynamics 365 offers many similar features as Salesforce, but it really stands out with its detailed reporting. ![]() It easily integrates with Microsoft products, so it makes sense that it features other compatible Microsoft products. We’ll list pricing further below, but let’s discuss Microsoft Dynamics 365.Īnother popular CRM choice is Microsoft Dynamics 365. The only caveat? All those features come at a hefty price compared to other CRM systems. And, the interface is quite user-friendly. As a result, you can customize your Salesforce CRM system to fit your unique business needs. Moreover, you can extend Salesforce functionality with a wide variety of third-party applications. As a result, users don’t need to be at their desktops to retrieve and input customer data. Salesforce makes it easy to integrate with other systems.įor remote or traveling employees, both the native Android and iOS mobile apps offer almost full functionality. Salesforce also comes with the Chatter social platform that lets users easily communicate with clients and prospects. Salesforce has a large CRM market share since they focus on providing the forward-thinking features their customers and prospects want. We’ll be giving an overview of those differences, then move on to pricing. They are both solid options, but there are a few differences. ![]() In this article, we will focus on a price comparison between Salesforce and Microsoft Dynamics 365. Also, there are a few major CRM players on the market such as Salesforce and Microsoft Dynamics 365. In fact, the best CRM systems can incorporate other business processes and systems to give the user a 360-degree view of their business. Today, they can be hosted in the cloud, offer reporting features, reminders, marketing automation, and more.Ĭlick here to download our free ebook on Dynamics 365 and get answers to your questions! In the past, CRM systems were nothing more than small contact management tools. As a result, an increasing number of companies are implementing CRM systems to help keep their customer’s data organized and ready to access at a moment’s notice. Ensuring your client has an excellent customer experience is essential for business success. ![]()
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